The current seminar, Beyond the Science: Patient emotions in dentistry, is available through live seminars and eLearning options.

It’s estimated that 75% of U.S. adults experience some degree of dental fear. But fear, as well as anxiety and worry, may not be easily identified by the dental practitioner which can cause big legal issues down the road. Learn to correctly handle patients who exhibit these emotions so you can keep your practice, and your patients, safe.

After completion, you will understand how to:

  • Recognize when, and how, to dismiss a patient without placing them at risk
  • Establish trust in the doctor-patient relationship to encourage treatment compliance
  • Create office protocols to instill confidence in the dentist and staff

By completing this seminar, you can earn:

  • Policy discount*— two-year, 5% Professional Liability premium discount
  • C.E. and Completion Hours—3.0 C.E., and 3.0 AGD PACE hours, and 3.0 ADA CERP credits


Risk Management Seminar Schedule




Registration Information

April 30, 2015

9:00 a.m. – noon

*Anaheim, CA

CDA Presents — Hilton, Anaheim

*Must register through CDA Presents. Visit to register, reserve guestrooms or for additional information.

2:00 p.m. – 5:00 p.m.

May 1, 2015

9:00 a.m. – noon

2:00 p.m. – 5:00 p.m.

May 2, 2015

9:00 a.m. – noon


Dentists/Staff $50
Part-time dentists* $25
New TDIC policyholders
(within the first policy year)

*Must have a TDIC part-time Professional Liability policy to be eligible for this discount.


Unable to attend in person? Explore convenient eLearning options, please register here.
If you have questions, please contact TDIC at 800.733.0634.

Participants can download the seminar handout both before and after the seminar.

Special Needs
If you or someone in your group requires special assistance to fully participate in the seminar, please call TDIC at 800.733.0634

C.E. Policy
Registrants are encouraged to arrive early to allow adequate time for check-in on site. To receive C.E. credit, registrants must be present for the entirety of the three-hour seminar. If a registrant shows up after 15 minutes from the start of the seminar, he or she can still attend but will not receive C.E. credit or the 5% Professional Liability discount.

*Important information about your 5% Professional Liability premium discount
TDIC policyholders who complete a seminar or eLearning option will receive a two-year, 5% Professional Liability premium discount effective their next policy renewal. To obtain the two-year, 5% Professional Liability premium discount, Arizona, California and Nevada dentists must successfully complete the seminar by April 24, 2015. Alaska, Hawaii, Illinois, Minnesota, New Jersey, North Dakota and Pennsylvania dentists must successfully complete the seminar by Oct. 23, 2015. Any eLearning tests received after the deadline will not be eligible for the discount. Non-policyholders who complete a seminar or eLearning option and are accepted for TDIC coverage will also be eligible for this discount.

Please Note: This seminar meets the Dental Board of California’s requirements for 3.0 Core C.E. credits.

For additional course information, visit Fees and Registration Policies.